FAQs

FAQ HH Services Home Health Care

Why should I choose Absolute Care Home Health Services?

Our licensed and knowledgeable clinicians are committed to excellence and that’s our hometown commitment. What separates us from other home health agencies is our great patient care; that’s what patients and families, physicians want for an agency that produces good outcomes and can prove them we can deliver

What areas do you cover?

We proudly served the following counties; Duval, Clay, Baker, Nassau, St Johns, Flagler, Volusia

What services do you provide?

Our specialty services; Lymphedema Therapy, low vision program, registered dieticians, Psychiatric-Mental health Nursing
The rest of our services; skilled nursing, skilled physical therapy, skilled occupational therapy, Skilled speech therapy, Medical social worker, certified nursing assistant.

How can home health services benefit my love ones?

We all need medical assistance at some point, from a simple sporting injury or a life-saving operation. successful healing and recovery depends on quality medical care, proven therapies and a comfortable, stress-free environment. The familiar surroundings' of home, family, and friends are proven to aid healing and speed recovery.

How do I get started? How much does it cost me?

If you have chosen home health care or would like to discuss your options, simply or call our main office to schedule a free consultation, and our friendly staff will help get you started right away. Free home assessment to your place to determine your safety and recommend changes when necessary for you well-being.

Who pay or does my insurance pay for the services?

Absolute Care Home Health Services accepts Medicare, Health and Long-term Care Insurance plans, Workers' Compensation, and Veterans and Private Pay.

Are background checks completed on home caregivers?

All our workers are being background screened prior to providing services to you. We check references and confidentiality is a big part of our commitment to you.

What kind of training do your healthcare providers receive?

We verify the training and experience of each applicant, making sure they have valid CPR certifications as well as all of the professional certifications required within the homecare industry. After they are hired, we also train each and every caregiver to make sure that they adhere to our superior standards. We are committed to quality excellent patient care measurable to produce outcomes.

How do I qualify for home health care?

If you think you would benefit from home healthcare services while you are at home, call your doctor or call us directly and ask to speak to our director of nursing or a clinician. We can also schedule the visits after you are being discharge from a hospital, skilled nursing facility or assisted living facility. Your doctor will need to authorized the care, as we do not provide skilled services without a doctor's order or prescription.

How do I get a doctor's order or prescription for home health care?

Tell your doctor by simply asking to send orders to Absolute Care Home Health Services, or with your verbal consent we can formulate a request and send it to your doctor for authorization.

What's the qualifying criteria for qualifying home health services?

To qualify for the home health benefit, beneficiaries must meet all of the following requirement;

  • Be confine to the home.
  • Under the care of the physician.
  • Receiving services under a plan of care established and periodically
    reviewed by a physician.
  • Be in need of skilled services on an intermittent basis.

My physician is ordering home care for me, Can I request Absolute Care Home Health Services to care for me?

Absolutely! We would be honored to care for you or your loved one. Federal law states you have the right to choose your own health care provider whether you are Medicare recipient, private insurance, private pay.

How are emergencies handled after normal business hours?

We are on call 24/7, 365 days a year. At no time will our clients be left unattended.

FAQ Homemaker/Companion Services

What is companion home care?

"COMPANION" OR "SITTER" means a person who spends time with or cares for an elderly, handicapped, or convalescent individual and accompanies such individual on: trips and outings and may prepare and serve meals to such individual. Our companion care services are intended to provide you with exactly the help your loved one needs to remain in his or her home. A companion may not provide hands-on personal care to a client."

What is Homemaker?

"HOMEMAKER" means a person who performs household chores that include housekeeping, meal planning and preparation, shopping assistance, routine household activities and routine household activities for an elderly, handicapped, or convalescent individual. The homemaker shall maintain the home in an optimum state of cleanliness and safety depending upon the patient ' s and the caregiver ' s resources, report to the appropriate supervisor any incidents or problems related to his work or to the caregiver; report any unusual incidents or changes in the patient ' s behavior to the case manager; and maintain appropriate work records.

Are background checks completed on home caregivers?

All our workers are being background screened prior to providing services to you. We check references and confidentiality is a big part of our commitment to you.

Are your services only limited to homes?

We provide services wherever the clients reside whether it's in the Assisted Living facility, Nursing Homes or Hospital setting.

How do I get started?

If you have chosen us or would like to discuss your options, simply call or visit our main office to schedule a free consultation. Our friendly staff will get you started right away. Our office tel. 904-379-1337

What are my options?

We can schedule you on an as-needed basis, intermittently or everyday whatever an individual's particular situations require

How are emergencies handled after normal business hours?

We are on call 24/7, 365 days a year. At no time will our clients be left unattended.